An Expert Fulfillment & Shipping Service Lets You Focus On Sales
Business owners and operators could use a few extra hours to increase the 24-hour day. Responsibilities such as recruiting, hiring, and training employees take a huge chunk out of every workday. Then you have scheduling employees, ordering products, and meeting with inspectors, and there is barely enough time to review the books to see if your business has increased sales over the past week.
With your days fully booked, you do not have any time left over for fulfillment and shipping. At Complete Mailing & Printing, we have a solution to your busy day woes that gives you much more time to spend on increasing sales. It’s called outsourcing your fulfillment and shipping responsibilities.
As a business owner or operator, you understand the importance of assigning tasks, which gives you more time to focus on other responsibilities. Delegating fulfillment and shipping to a highly-rated service provider such as Complete Mailing and Shipping gives you more time to increase sales for several reasons.
Improved Customer Service
The old saying still has plenty of merit: Twenty percent of your customers generate 80 percent of your sales. Although the percentages are not etched in stone, the saying means that developing a loyal customer base is the most effective way to grow sales. How do you develop a growing loyal customer base? The answer is by providing superior customer service, and outsourcing fulfillment and shipping represents the most effective strategy to accomplish your customer service goals.
Let’s say a customer walks into your store and you are the one to greet the customer. All of a sudden, you receive a text message that a glitch has developed during the shipping process to another customer. The customer standing in front of you has to wait until you resolve the shipping glitch, but not if you outsource fulfillment and shipping to a proven business like Complete Mailing & Shipping.
No More Order Errors
Customer service comes in many forms, and we tend to focus on interacting with customers in a prompt and friendly manner as customer service priority number one. However, the nuts and bolts of customer service is getting orders correct. Outsourcing fulfillment and shipping helps your business eliminate order errors.
A shipping and fulfillment service closely monitors every order to ensure your customers receive the right products, with the correct specifications. Nothing rattles the cage of a customer more than paying for an incorrect product. Get it right by hiring an expert fulfillment and shipping service.
Shorten Processing Times
A fulfillment and shipping service also ensures every product shipped arrives at the right time. At Complete Mailing & Printing, we use the most advanced logistics software to keep track of every product processed by our team. If we notice a delay in shipping, we first determine the cause of the delay and then we communicate the status of the product to your customer. Most consumers understand the occasional product delay, but they do not tolerate poor communication.
Complete Mailing & Printing keeps your customers informed concerning the status of their products.
Grow Your Top and Bottom Lines
You work too hard to sell the finest products, only to have the products not arrive on time to your customers, or worse, not arrive at all. The relationship between sales and profits is well-understood by business owners and operators. Increase sales and make more money for your business by outsourcing your fulfillment and shipping responsibilities.